Are you a frequent user of U.S Postal Services? If you are then U.S. Postal Services offers you an opportunity of submitting your feedback with them through their U.S. Postal Service customer experience through the official website postalexperience.com/pos.
You can get a chance to enter into the USPS Sweepstake through which you can win a reward after you fill the USPS customer experience survey. If you want to know how to fill the survey, then keep on reading this article.
The United States Postal Service or USPS for short is an independent agency of the executive branch of the United States Federal Government. USPS is responsible for providing postal services all across the United States and the other associated areas.
USPS was formed in 1971 but traces its roots back to 1775. The Postal Service has now evolved into a company that has 469,934 career employees and 136,174 non-career employees. It is legally bound to provide services to all Americans regardless of their geography.
The Postal Services has a fleet of 200,000 vehicles and thousands of facilities that fall under them. You can track your mail that is sent through USPS. Millions of letters and packages are delivered by USPS daily even while facing stiff competition from other courier companies.
Anyone who has used USPS to deliver anything is eligible for taking the Postal Service survey. Keep on reading to know what this survey is, what are its benefits and how to take it.
What is the U.S. Postal Service Customer Experience Survey?
The USPS survey is a feedback form through which the company can keep a track of complaints and suggestions and improve on them. Feedback is important for everything, especially for a company that caters to the needs of millions of people every day.
This survey is a postal experience survey given by USPS in order to evaluate their services. It is available for everyone who has used their services. The survey is available online on their official website postal experience.com/pos.
After filling the feedback form you can participate in the USPS Sweepstake. The reward for this is decided on what is imprinted on your receipt so it keeps on changing every time. This loyalty program by USPS allows you to make your experience of their services better. You can send in complaints as well.
The main objective behind the postal experience survey is to collect useful information from their customers and make their company grow. You can get the gift after filling the survey when you use their services next.
Requirements for U.S. Postal Service Customer Experience Survey
Before you fill out the USPS survey, there are a few important requirements that you need to fulfill. The requirements for the USPS service experience survey are:
- You must be 18-year-old or above to enter the USPS Sweepstake
- You must have a valid USPS receipt with the User ID and Password
- An electronic device such as a computer, smartphone, or tablet
- A good internet connection
- You must know English or Spanish
- You must have an email address
- You must be a legal resident of the United States
Once you fulfill all the requirements, you will be able to fill the U.S. Postal customer experience survey, participate in the USPS Sweepstake and get a chance to win rewards.
Rules for the U.S. Postal Service Customer Experience Survey
There are a few rules of the USPS survey that you will need to follow while filling the Postal Service survey. The rules are stated below:
- There are no cash alternatives
- Only one USPS coupon is limited to one offer per household
- The coupons must be used alone
- If you are an employee then you are not eligible for the USPS survey and neither is your immediate family
Now that you know the rules and requirements of the USPS customer experience survey and if you fulfill them, then you can take the survey. There are multiple ways through which you can take the survey.
If you want to know how to take the survey to participate in the USPS Sweepstake online through the official website postal experience.com/pos then follow the steps mentioned below:
- The first step is to open your browser and go to the official website of the USPS survey website
- The second step is to select the language between English and Spanish and click on the “Next” button
- Then, read the information given and again click on the “Next” button
- The next step is to enter your ZIP code and click on the “Next” button
- After that, you will have to select the location of the place where you made your last purchase and click on the “Next” button
- Once you do that you will have to enter the date of your transaction mentioned on your USPS receipt and click on the “Next” button
- After this, you can start filling the USPS survey and at the end of the survey, you can also write your comments or suggestions in the box and
Once you follow all these steps, then you will be able to participate in the USPS Sweepstake and win exciting prizes and rewards.
U.S. Postal Service Customer Experience Survey Through Phone
You can also take the Postal Service survey by phone. For that, all you need to do is to make a call on the 1-800-410-7420. You will be connected to the USPS executive who can help you through the survey. After you fill the survey, you can get many rewards by entering USPS Sweepstake.
U.S. Postal Service Customer Experience Survey QR Code
You can also scan the QR code on your USPS service receipt with your smartphone or tablet. The official website www.postalexperience.com/pos will be opened and then all you need to do is to fill out the survey.
If you still have some queries or questions left unanswered, regarding the U.S. Postal customer experience survey, you can get in touch with the USPS customer care team who can help you.
USPS customer care number: 1-800-275-8777
Available from Monday to Friday from 8 am to 8:30 pm ET
Saturday from 8 am to 6 pm ET
You can also contact them through email by going to the official website of USPS. There you will have to scroll down and click on the “Customer Service” button. Then you will have to click on the “Contact Us” button and then click on the “Email US” button. After that, you will have to choose why you wish to contact them and follow the instructions given on the website.